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MOXO REVIEWS 2025

 

What is Moxo?

Moxo is a cloud-based customer engagement platform designed to serve companies of all sizes. 

If you are running a business, Moxo is a perfect tool to keep your customers engaged as it provides an amazing digital experience. 

Moxo offers a private communication hub for external as well as internal users who are working on specific tasks and projects. 

On the whole, it provides a connected experience with all the tools to facilitate smooth and seamless team collaboration. 

Moxo Features Overview

  • Access controls
  • API
  • Analytics
  • Activity dashboard
  • Audit trail
  • CRM
  • Case routing
  • Call recording
  • Classroom management
  • Client portal
  • Content library
  • Dashboard
  • Customizable branding
  • Email marketing
  • Document management
  • Expense tracking
  • Lead management
  • Personalization
  • Real-time notifications
  • Reporting
  • Property management
  • Mobile signature capture
  • Negative feedback management

Moxo Pricing

The vendor offers three main pricing plans for every type of customer. Check out all the Moxi pricing options below and choose the best plan for your company. 

Starter App

Pricing: $120/month (+$300 one-time setup fee)

Includes:

  • Document exchange
  • Video meetings
  • eSignatures
  • Task management
  • Basic customer interaction workflows

Business App

Pricing: $450/month (+$1,500 one-time setup fee)

Includes:

  • Everything in the Starter App
  • Reporting and audit trails
  • Scalable user-based capacity
  • Integrations
  • Personalized customer interaction workflows

Advanced App

Pricing: custom pricing

Includes:

  • Social connectors
  • Transactions API
  • SAML SSO
  • API access

Moxo Pros and Cons

PROS:

  • Moxo takes care of the manual and recurring client interactions without any hassles. 
  • The vendor has an exceptional and very responsive support team. 
  • Moxo allows users to track every conversation they have with their clients, providing excellent visibility. 
  • The platform is easy to use and the learning curve is relatively shorter than other tools in the same category. 
  • The mobile and the web application make it easier to access Mox from any location, any device, and time. 

CONS:

  • The option to archive chats is missing
  • Limited calendar integrations options. 
  • Some users have said that the notifications do not appear on time. 
  • Chats and messages that are older than 90 days are automatically deleted. 
  • The vendor has provided very limited training material.

Moxo Integrations

  • Box
  • Intercom
  • Zoho
  • Zendesk
  • HubSpot
  • Salesforce
  • JIRA
  • Evernote
  • PayPal
  • PivotalTracker
  • Zapier
  • GitHub
  • Google Drive
  • MailChimp
  • Formstack
  • Dropbox
  • QuickBooks

Moxo Specifications

Free Trial – Yes

Free Version – No

Deployment

  • Cloud, SaaS, Web-based

Devices supported

  • Windows
  • Mac
  • Android
  • iPhone/iPad
  • Web-based

Training

  • Documentation
  • In-person
  • Live online
  • Webinars

Moxo pricing plans

  • Starter App: $120 per month (+$300 one-time setup fee)
  • Business App: $450 per month (+1,500 one-time setup fee)
  • Advanced App: Custom pricing

Typical customers

  • Small businesses
  • Medium-sized business
  • Large businesses

Languages supported

  • English

Moxo support

  • Email
  • Phone
  • Tickets

Moxo Alternatives

  • monday.com
  • iSite Lite
  • Bitrix 24
  • Zendesk
  • Zoho CRM
  • Zoho Desk
  • PACTA
  • HighQ
  • Alemira
  • OnBoard
  • Samepage
  • AppFolio
  • PlanStreet
  • HappyTenant
  • Zoho Creator
  • TITAN Workspace
  • Wrike
  • Cerri
  • Samesurf
  • Slenke
  • PowerPoint

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